First Response – mental health crisis service

Description

Our First Response crisis service offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis.

Mental ill health is common, with 1 in 4 people in the UK experiencing a problem each year. Most conditions are managed well through medication and/or therapy, but if your first experience of mental ill health is a crisis, or if you have an existing problem, we want you to feel reassured that trained professionals are just a phone call away.

Go to the bottom of this page for information on how to access First Response via the British Sign Language service.

Contact

Telephone: 0800 952 1181

Who is this service for?

Should I call first response?

This service is for people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis. You do not have to have used any mental health services before to contact us. For more details see our First Response leaflet.

What happens when I call First Response?

For information on what will happen when you ring First Response view our further information here.

How can you access this service?

Where possible the person who is experiencing the crisis should contact First Response, but we understand that this is not always possible and accept calls from others, concerned about the person’s well-being.

You do not have to have used any mental health services before to contact us.

You can call First Response 24 hours a day, 7 days a week.

Where can you see the First Response team?

Once you call First Response a telecoach will answer and quickly assess your needs. They’re experienced to talk to people in distress and provide guidance to help you manage the situation and your feelings.

They may decide you need urgent support. In this case they will ask a first responder from our team to visit you as soon as possible. First responders are mental health nurses and social workers. They visit you wherever you are in your time of crisis, at whatever time of day, sometimes with a member of the emergency services. Or you could be referred to one of our three safer spaces for people of any age experiencing mental health crisis, in Bradford, Airedale, Wharfedale and Craven. They offer a warm, calm and safe environment, 365 days a year, as a possible alternative to A&E. See our short video below for more details.

https://vimeo.com/555280703/fb181aea9a

My Wellbeing Leaflet

pdf My Wellbeing Leaflet

 

Self Care Local Services:

First response
If you think you are experiencing a mental Health crisis and live in Bradford, Airedale, Wharfedale or Craven. Tel: 0800 9`52 1181 (24hrs)

Early intervention Service
Specialises in working with people aged 14-65 years old who may be experiencing issues with their mental health.
Tel: 01274 221021
Or drop in to culture Fusion (ask at main desk).
We are open Mon-Fri 9am-5pm (answerphone with advice outside these hours)

Samaritans: 116 123 (24hrs)

NHS Direct 111 (24hrs)

Guide Line: 01274 594 594 (12 noon-9.00pm)
https://www.mindinbradford.org.uk/support-for-you/guide-line/

Mind in Bradford
Kenbrough house, 28 Manor Row, Bradford, BD1 4QU
https://www.mindinbradford.org.uk/

Haven - https://www.thecellartrust.org/

Sharing Voices
Community development mental health organisation actively supporting and working with diverse minority communities in Bradford
https://sharingvoices.net/contact/

Cellar Trust - https://www.thecellartrust.org/

Bradford District & Craven Talking Therapies - https://www.bdctalkingtherapies.nhs.uk

Making Space - https://makingspace.co.uk/

 

The Primrose Surgery
Hillside Bridge Health Care Centre
4 Butler Street West
Bradford
BD3 0BS

Tel: 01274 729602

Opening times
Monday-Friday
8.00am - 6.00pm

How to find us