Staying Safe in the Heatwave

Please click on information leaflet below for advice and information:


HeatWave information


Coronavirus Public Information


What is Coronavirus? 

Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment.  Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness. At this time, the health organisations are working to develop vaccines and treatments for COVID-19


What are the symptoms?


To protect others, do not go to places like a GP surgery, pharmacy or hospital if you have any of these symptoms. Stay at home (self-isolate) and get a test .

When to Seek Emergency Medical Attention

Look for emergency warning signs* for COVID-19. If someone is showing any of these signs or severe symptoms, seek emergency medical care immediately:

Trouble breathing               Persistent pain or pressure in the chest


New confusion               Inability to wake or stay awake          Bluish lips or face



To help stop the spread of coronavirus (COVID-19), avoid close contact with anyone you do not live with and wash your hands regularly.

To stop coronavirus spreading:

  • stay at least 2 metres (3 steps) away from anyone you do not live with when outside your home
  • wash your hands with soap and water often – do this for at least 20 seconds, wash your hands as soon as you get home
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • if you can, wear something that covers your nose and mouth when it’s hard to stay away from people, such as in shops or on public transport
  • do not touch your eyes, nose or mouth if your hands are not clean
  • Follow the government's social distancing guidance about what you can and cannot do outside your home.

                 sneeze 2 m home




Repeat Medication

This information is to support patients who may be vulnerable and/ or have additional needs, who will require additional assistance to order their repeat medication, either from the practice or from a pharmacy.  A person who may require assistance is an individual who is at risk of being unable to order or manage their own medication supplies due to life circumstances such as age, mental illness or capacity. Patients who may require additional assistance to manage their medication ordering, either from the practice or from a pharmacy, may be those patients who have or are:

  • Elderly housebound/ socially isolated
  • Palliative care
  • Serious mental health issues
  • Learning disabilities
  • Complex health needs

If you fit into this criteria please speak to the Receptionist or your local Pharmacist and we will endeavour to help solve and help your situation.

Thank you

Razia Ali-Bibi Practice Manager 

Hospital Appointments text reminder

If you have got a hospital appointment in the future and you would like a text reminder please telephone 01274 274274 to update your mobile number and they will text and remind you nearer the date.

Sign Language

Claire Lord (HCA) has a BSL certificate level 2 in sign language and working towards level 3.

Baby Clinic

Please note that from 01 March 2016 all baby immunisations will be pre booked appointments.  If you wish to book your baby for their routine immunisations please telephone the surgery on 01274 729602.  The Health Visiting team will be available for drop in sessions at Barkerend Health Centre every Thursday afternoon between 1.00pm-2.30pmand Mortimer House every Monday morning between 9.00am-11.00am.

Flu Vaccinations

'Please help us to keep you protected this winter'.  Please note that flu vaccinations are now taking place for those who fit the criteria.  To arrange your appointment kindly contact the Surgery or ask at Reception for more details.

Over 75 Health Check

If you are over 75 you are entitled to a free health check.  Please book yourself in with either Claire or Fenhaz.

Family and Friends Survey

We now have a small Family and Friends survey for all our patient to fill in.  This is completely anonymous so please feel free to be honest with your comments.  All you have to do is click on to 'Friend & Family Test in the 'Have your say' option and the rest is self explanatory.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

When We Are Closed

out_of_hoursFor urgent advice and treatment when our practice is closed during evenings, weekends and on staff Training Days, dial 111, follow the instructions and you will be automatically put through to this service. 

In the case of urgent needs when the practice is closed you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Paediatric Blood Tests

A paediatric blood test has to be arranged by telephoning Outpatients on 01274 365469, between the hours of 10am and 11am, Monday to Friday.  If you take your child into Paediatric Outpatients for a blood test without first arranging an appointment or at any other time they will not be able to take their bloods due to the high number of patients expected in these sessions.

Family Action Bradford

We at Primrose now have a member from Family Action Bradford in on a Thursday who will see 3 patients (9.30/10.30/11.30).  They are here to help with any benefit, money, employment, housing, immigration and other issues.  Please ask at Reception for a free and confidential appointment. 

Patient Online

Patient Online will empower you to take greater control of your health and wellbeing by increasing online assess to services.  Evidence shows that patients who are informed and involved in their own care have better health outcomes and are less likely to be admitted to hospital.  Please speak to any Receptionist to find out more about accessing online GP services such as online appointment booking, repeat prescriptions and access to your own patient record.

TWIMC Letters

If you require a TWIMC letter please write down briefly what you require and then we will get back to you with the charge.  Please note that no letters will by typed until payment has been made.

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Patients currently registered at the practice who move address may still be able to stay with the practice if you fall within the outer boundary which is marked in red (please click on the link below to view the map).  If you are unsure please ask at reception who can advise you.

New Patients wanting to register must reside in the BD3 area (inner boundaries marked in blue).

Link for map

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more


Please note that if you would like to log on to the NHS Choices website you need to visit ‘http://www.nhschoices/’ to get all the up to date information and services you need.

Information for our Asthma patients

Inhaler patient information leaflet - Salbutamol

Disabled Access

Our Health Centre has suitable access for disabled patients. All the patient areas including the waiting room, the consulting rooms and the toilets, have wheelchair access. A hearing loop is in place at the front reception desk. If you require one, there is a wheelchair available at reception. There are designated disabled parking spaces in the car park.

Self Care Local Services:

First response
If you think you are experiencing a mental Health crisis and live in Bradford, Airedale, Wharfedale or Craven. Tel: 01274 22181 (24hrs)

Early intervention Service
Specialises in working with people aged 14-65 years old who may be experiencing issues with their mental health.
Tel: 01274 221021
Or drop in to culture Fusion (ask at main desk).
We are open Mon-Fri 9am-5pm (answerphone with advice outside these hours)

Samaritans: 116 123 (24hrs)

NHS Direct 111 (24hrs)

Guide Line: 01274 594 594 (12 noon-9.00pm)

Mind in Bradford
Kenbrough house, 28 Manor Row, Bradford, BD1 4QU


Sharing Voices
Community development mental health organisation actively supporting and working diverse minority communities in Bradford

Thrive (for teenagers)http://thrivebradford.org.uk/

Cellar Trusthttps://www.thecellartrust.org/

MyWellbeing Collegehttp://bmywellbeingcollege.nhs.uk/

Making Spacehttps://makingspace.co.uk/

(Site updated 23/08/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website