Accessible Information

The Accessible Information Standard directs a consistent approach to identifying, recording, flagging, sharing and meeting individual patients’ information and communication support needs at Primrose Surgery. 

  • ‘Accessible information’ (‘information which is able to be read or received and understood by the individual patient or group of patients to help support and manage their everyday needs.

 

  • ‘Communication support, please see link before for further information which will help our patients/carers to:-

 

  • Make decisions about their health and wellbeing, and about their care and treatment;

 

  • Self-manage conditions;

 

  • Access services appropriately and independently; and

 

  • Make choices about treatments and procedures including the provision or withholding of consent.

 

 

 

Accessible information

 

http://www.btm.org.uk/

 

Literature and Audio for patients to have easy access and able to understand

 

http://www.btm.org.uk/resource-category/health/

 

My Web My Way

Accessing First Response via British Sign Language Health Access:

We are happy to offer a new way to access the service for those that communicate using British Sign Language. There are three simple steps to follow:

  1. Access details about the service online. There are also information videos and a service flyer which are also available online.
  2. Download the InterpreterNow App
  3. Use the app to contact BSL Health Access if you:
  • Need urgent mental health support.
  • Communicate using British Sign Language as your primary communication method.
  • Live in the Bradford, Airedale or Craven area.

https://vimeo.com/399995581



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website